Shipping policy

Thank you for shopping with Vault By Toni. Please review our shipping information before placing your order.

Processing Time:

All orders require processing before shipment. Please allow 3–5 business days for your order to be processed. Processing time does not include weekends or holidays.

Shipping Time:

Once your order has been processed and shipped, delivery typically takes 3–7 business days, depending on your location and the shipping carrier.

Tracking:

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 24–48 hours for tracking information to update.

Shipping Address:

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

Lost, Stolen, or Delayed Packages:

Once a package has been transferred to the shipping carrier, delivery delays may be outside of Vault By Toni’s control. If your tracking shows a delivery issue, please contact the carrier and Vault By Toni so we can assist where possible.

Returned Packages:

If an order is returned to us because of an incorrect or incomplete address or an unsuccessful delivery, additional shipping charges may apply before the order can be reshipped.

Please contact Vault By Toni through the contact information provided on our website with any questions regarding your shipment.